Shipping Policy

Thank you for visiting Printed Hockey Pucks and shopping at printedhockeypucks.com.  Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 1-2 business days after production completed. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipping options are Canada Post, UPS, Purolator and pick-up locally.

Shipment to P.O. boxes or APO/FPO addresses

Printed Hockey Pucks ships to addresses within North America. 

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Printed Hockey Pucks is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Printed Hockey Pucks is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship outside North America.  Please contact us for a quote if you are looking to place an order outside of this area. 

Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.